Refund policy

The Grip Promise

We want you to trust your grip — so we don't ask you to keep SIREN in the packaging to be eligible. Wear them. Test them in a real class.

If your SIREN grip socks or gloves don't grip the way you hoped, email us at hello@solemethod.co within 15 days of delivery with your order number and we'll make it right with store credit or a replacement, whichever you prefer. You don't need to send them back — keep them, or pass them to a friend who might love them.

Damaged, defective, or wrong item

If your order arrives damaged, defective, or isn't what you ordered, you get a full refund to your original payment method — or a replacement if you'd rather. Email us within 15 days with your order number and a photo. If we need the item back, we cover the shipping.

How to reach us

Email hello@solemethod.co with your order number and a short note about what went wrong. We'll reply within two business days.

Store credit

Store credit is issued as a gift card code by email, never expires, and can be used on anything in the shop.

What we can't accept

Requests made more than 15 days after delivery.